Home • Our Solution • Enterprise Linux Support Level
Bajau offers the ultimate level of Linux support for those using Linux products in enterprise. Bajau provides this in the form of custom support contracts, on-site consulting and engineering, and hourly-billed advanced technical and development support from RHCE/RHCT/NCLE-certified engineers.
Standard System Response Services
Unlimited technical support, either standard business hour or 8x5, for installation, advanced configuration and system administration to assist in installing and configuring IT Infrastructure and Application and System MaintenancePremium System Response Services
Provide unlimited technical support 24x7, with premium-level coverage for customers unique customization issues including developer-to developer support and direct escalation to senior support engineers via the Expert AdviceLine.Technical Account Owner (TAO)
A TAO is a readily accesible technical expert interface who is responsible for your organization’s technology deployment. A TAO works with client to understand its ongoing technology requirements via on-site and remote support that is defined, developed and maintained by client and its TAO ia a customized Service implementation plan specific to its project timelines and objectives.